Croatian English German

Sunčani Hvar introduces Shiji Infrasys POS system across nine hotels

Sunčani Hvar introduces Shiji Infrasys POS system across nine hotels

The Hvar hotel group has replaced its previous local systems with a unified cloud solution to centralise the operations of its restaurants and bars.

Managing a complex hospitality chain encompassing diverse concepts – from fine dining restaurants to beach bars – requires a technological architecture capable of keeping pace with the demands of a multi-site operation. This is why Sunčani Hvar Hotels has embarked on a complete digital transformation of its Food and Beverage (F&B) department through the implementation of the unique Shiji Infrasys POS platform. The system was officially rolled out at the end of April across a total of nine hotel properties on the island.

Technological consolidation across more than 40 locations

The key challenge for management was the fragmentation of old, inherited systems that hindered transparent reporting and data synchronisation. By transitioning to a cloud-based solution, the group brought more than 40 individual hospitality outlets under a common platform. This standardised company-wide processes such as order taking, invoicing, and payment processing. For hotel operations This means a significantly reduced need for long-term staff training. This is because teams now use an identical interface regardless of the type of facility they are working in.

Centralised data for faster business decisions

From a management and IT department perspective, such a transition brings a key advantage in the form of real-time analytics. The system allows for direct oversight of all locations' business from a single point, which speeds up decision-making and customisation of offerings during peak season. Although the platform imposes strict corporate standards and unified reporting, the system's architecture leaves sufficient room for on-site managers. This way, managers can retain flexibility in creating specific and personalised guest experiences, which is essential for brands that combine luxury and lifestyle accommodation.

Stipan Spaija
Stipan Spaija

Stipan Spaija

Stipan Spaija – founder and editor of Tragento.com

Stipan Spaija is the founder and editor of Tragent, the largest tourism portal in the region. More than 25 years of experience in tourism, with a focus on the airline industry, travel tech and distribution.