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American Express and Accor link loyalty programmes for business travellers

American Express and Accor link loyalty programmes for business travellers

New global collaboration will allow select American Express Cardmembers to transfer Membership Rewards points into the ALL - Accor Live Limitless programme, while Corporate Platinum Card holders will gain access to Gold status.

American Express Accor further connect card payments, hotel distribution and loyalty programmes. The partnership will be rolled out across 12 countries and markets during 2026, including France, Germany, the United Kingdom, Canada, Japan, Singapore and Australia.

The collaboration encompasses Accor's reservation and loyalty ecosystem ALL Accor loyalty programme. For business travellers, the two most important new features are the ability to transfer points between programmes and easier access to higher hotel status.

Membership Rewards points become more flexible

Eligible American Express cardmembers will be able to Membership Rewards points to their ALL Accor account. This includes corporate card holders, provided that their company has enabled participation in the rewards programme.

The transfer ratio will not be the same in all markets, so the actual value of this benefit will depend on the country of card issuance. The conversion ratio will be crucial for assessing profitability, especially for companies and travellers who use points for frequent hotel stays.

Gold status for Corporate Platinum cardholders

American Express Corporate Platinum cardholders will be entitled to ALL Accor Gold status. Depending on the hotel and availability, this grants benefits such as late check-out, better rooms, extra points, internet, and welcome amenities.

The partnership covers Accor's portfolio of over 45 hotel brands, including Raffles, Fairmont and Sofitel. This will allow Amex to strengthen its offering for premium business travellers, while Accor gains more direct access to customers with higher spending and a stronger propensity for loyalty programmes.

Loyalty benefits are increasingly important in corporate programmes

For TMCs and travel managers, this collaboration raises the question of how to integrate travellers' personal benefits into company hotel programmes. Status, points and better lodging conditions can increase employee satisfaction, but can also influence hotel choices outside the preferred programme.

At the same time, the connection of card and hotel ecosystems shows that competition is increasingly less about price alone. Value is more and more often built through data, personalised benefits, and simpler rewards usage throughout the journey.

Stipan Spaija
Stipan Spaija

Stipan Spaija

Stipan Spaija – founder and editor of Tragento.com

Stipan Spaija is the founder and editor of Tragenta, a B2B portal for tourism professionals. He has over 25 years of experience in tourism, with a focus on the aviation industry, travel tech, and distribution.

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