The EES system is also causing concern in the travel agency sector
European associations are warning of long waits at border crossings due to the introduction of biometric controls for third countries. This could undermine the continent's attractiveness for international guests.
After years of delays, the introduction of the new Entry/Exit System (EES) The introduction of biometric checks for travellers from outside the EU at the external borders of the European Union has led to the first serious operational problems in practice. Instead of the promised increased security without loss of efficiency, biometric checks for travellers from outside the EU have resulted in kilometre-long queues. Long waiting times have also occurred at border crossings. For this reason, the European Travel Agents' and Tour Operators' Association (ECTAA), along with partner associations in the sector, has sent an official appeal to the European Commission. The purpose of the appeal is to prevent a collapse in travel logistics.
On-site problems and pressure on operators
The new regulation requires third-country nationals to provide fingerprints and a facial photograph upon their first entry into the Schengen area. Although the system aims to improve border control, a lack of infrastructure and slow implementation of biometric scanning are causing delays. These delays directly impact the operations of tour operators and agencies. The problem is also being highlighted by World Travel & Tourism Council (WTTC). They emphasize that administrative barriers and poor logistics send a negative message to global travellers. This harms Europe's image as an accessible destination in the long term.
Invitation to coordinate before the peak season
Representatives of the tourism industry are demanding an urgent response and the implementation of practical measures to speed up border procedures. They see the key to a solution in better coordination between border services, national governments, and the tourism sector. To preserve the quality of service and prevent logistical losses, it is necessary to temporarily adjust protocols at the busiest crossings. Furthermore, additional resources must be provided to carry out checks.
Source: ECTAA/UHPA
