{"id":5694,"date":"2025-08-10T07:56:27","date_gmt":"2025-08-10T05:56:27","guid":{"rendered":"https:\/\/tragento.com\/?p=5694"},"modified":"2025-08-10T07:56:27","modified_gmt":"2025-08-10T05:56:27","slug":"bcd-travel-business-travellers-are-satisfied-with-hotels-but-seek-better-wi-fi-and-breakfast","status":"publish","type":"post","link":"https:\/\/tragento.com\/en\/bcd-travel-poslovni-putnici-zadovoljni-hotelima-ali-traze-bolje-wi-fi-i-dorucak\/","title":{"rendered":"BCD Travel: Business travellers satisfied with hotels, but seek better Wi-Fi and breakfast"},"content":{"rendered":"<p class=\"wp-block-paragraph\">New research from BCD Travel reveals that business travellers are largely satisfied with hotel policies and chosen partners, but at the same time highlight that certain aspects \u2013 such as slow internet and breakfast not being included \u2013 continue to cause frustration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Most satisfied with hotel experience<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In May 2025, BCD Travel conducted a survey among 1,035 business travellers from North America, Europe and the Asia-Pacific region. The results show:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>70 %<\/strong> The respondent is satisfied with their companies' hotel policy.<\/li>\n\n\n\n<li><strong>69 %<\/strong> satisfied with the chosen hotel partners<\/li>\n\n\n\n<li><strong>19 %<\/strong> I have mixed feelings, and around <strong>10 %<\/strong> Expressing dissatisfaction<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Location and famous chains dominate<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When choosing a hotel, key factors are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Location<\/strong> \u2013 77 % passengers<\/li>\n\n\n\n<li><strong>Employer policy<\/strong> \u2013 56 %<\/li>\n\n\n\n<li><strong>Price<\/strong> \u2013 53 %<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As many as 77% prefer hotel chains for their standardised service, while 73% return to the same hotel when revisiting a destination. Boutique hotels attract only 10% of respondents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Digital tools lead reservations<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Online booking tools (OBT) are used <strong>84 %<\/strong> business travellers, while 20 per cent book directly via the hotel&#x27;s website or app. Three-quarters use corporate credit cards, and virtual cards remain rare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Benefits and main sources of dissatisfaction<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The most used hotel amenities are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wi-Fi (88 %)<\/li>\n\n\n\n<li>Breakfast (80 %)<\/li>\n\n\n\n<li>Restaurants, caf\u00e9s and bars (61 %)<\/li>\n\n\n\n<li>Flexible check-in\/out (47 %)<\/li>\n\n\n\n<li>Room service (22 %)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Main frustrations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Slow Wi-Fi (51 %)<\/li>\n\n\n\n<li>Breakfast not included in the price (41 %)<\/li>\n\n\n\n<li>Outdated interior (40 %)<\/li>\n\n\n\n<li>Uncomfortable beds (40 %)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Safety and sustainability \u2013 a challenge for industry<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">About 30 % passengers feel unsafe in the vicinity of the hotel, and 70 % double-lock their room doors.<br>Sustainable criteria rarely influence the decision \u2013 49% rarely or never consider them, while 40% do not look at environmental features at all. Only 20% check certificates or emission reduction measures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sources<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>BCD Travel News \u2013 <em>Traveler Insights: Hotel booking trends<\/em> (08.2025.)<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>New research by BCD Travel reveals that business travelers are largely satisfied with hotel policies and selected partners, but at the same time they point out that certain aspects \u2013 such as slow internet and breakfast not included \u2013 still cause frustration. The majority of BCD Travel\u2019s satisfied hotel experiences are\u2026<\/p>","protected":false},"author":2,"featured_media":5511,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_tragento_display_category":0,"footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","_aioseop_title":"","_aioseop_description":""},"categories":[102,157,101,126,106,89],"tags":[134,91,151],"class_list":["post-5694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agencije","category-dmc","category-mice-kompanije","category-poslovna-putovanja","category-touroperatori","category-vijesti","tag-bcd","tag-hotels","tag-poslovna-putovanja"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>BCD Travel: Poslovni putnici zadovoljni hotelima, ali tra\u017ee bolje 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