{"id":12038,"date":"2026-07-31T09:46:13","date_gmt":"2026-07-31T07:46:13","guid":{"rendered":"https:\/\/tragento.com\/?p=12038"},"modified":"2026-07-31T09:46:15","modified_gmt":"2026-07-31T07:46:15","slug":"bcd-travel-fuhrt-die-amg-und-siri-ki-anwendungen-im-bereich-geschaftsreisen-ein","status":"publish","type":"post","link":"https:\/\/tragento.com\/de\/bcd-travel-ulaze-u-amgine-i-siri-primjenu-ai-ja-u-poslovnim-putovanjima\/","title":{"rendered":"BCD Travel investiert in Amgin und baut den Einsatz von KI im Gesch\u00e4ftsreisebereich aus"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Die strategische Investition vertieft die im Jahr 2025 begonnene Zusammenarbeit. BCD m\u00f6chte nun die Automatisierungsl\u00f6sungen von Amgine von Gruppenbuchungen auf weitere betriebliche Prozesse in seinem globalen Netzwerk ausweiten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BCD Travel hat in <a href=\"https:\/\/tragento.com\/de\/kategorie\/reisetechnologie\/\" data-type=\"category\" data-id=\"82\">Amgine, eine Technologieplattform <\/a>das k\u00fcnstliche Intelligenz nutzt, um die Buchung von Gesch\u00e4ftsreisen zu automatisieren. Die finanziellen Details der Transaktion wurden nicht bekannt gegeben, doch die Investition zeigt, dass BCD die Zusammenarbeit nicht mehr nur als Technologie-Pilotprojekt betrachtet, sondern als Teil der langfristigen Weiterentwicklung seiner Dienstleistungen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die beiden Unternehmen arbeiten seit 2025 zusammen. Der Gesch\u00e4ftsvertrag wurde nach einer viermonatigen Testphase der Technologie von Amgine geschlossen, die \u00fcber E-Mail, Slack, WhatsApp und andere Kommunikationskan\u00e4le eingehende Anfragen mit dem Angebots- und Buchungsprozess verkn\u00fcpft.<\/p>\n\n\n\n<h2 id=\"h-automatizacija-procesa-koji-oduzimaju-vrijeme-agentima\" class=\"wp-block-heading\">Automatisierung von Prozessen, die den Mitarbeitern Zeit rauben<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">BCD hat die Plattform bislang in erster Linie zur Verwaltung von Flugliniengruppen und zur Bearbeitung eines hohen Nachrichtenvolumens genutzt. Nach Angaben des Unternehmens hat das System Tausende von E-Mails verarbeitet und Hunderte von Gruppenprogrammen unterst\u00fctzt, wodurch den Reiseberatern mehr Zeit f\u00fcr komplexere Anfragen und die Kommunikation mit den Passagieren zur Verf\u00fcgung steht.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Amgine l\u00e4sst sich in bestehende TMC-Unternehmenssysteme integrieren, darunter GDS, NDC-Inhalte, Reisendenprofile, Regeln und Reiserichtlinien. Dies ist ein grundlegender Unterschied zu Tools, bei denen Nutzer ihre Arbeitsumgebung komplett umstellen m\u00fcssen. Die Plattform automatisiert einen Teil des Prozesses vom Eingang der Anfrage bis zur abgeschlossenen Buchung, ohne die bestehende technologische Infrastruktur zu ersetzen.<\/p>\n\n\n\n<h2 id=\"h-bcd-povezuje-vlastitu-tehnologiju-s-rjesenjima-partnera\" class=\"wp-block-heading\">BCD kombiniert seine eigene Technologie mit den L\u00f6sungen seiner Partner.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Die Investition steht im Einklang mit der \u201eOpen by Design\u201c-Strategie von BCD. Anstelle eines geschlossenen Technologie-\u00d6kosystems m\u00f6chte das Unternehmen seinen Kunden eine Kombination aus eigenen Produkten, Partnerplattformen und von den Nutzern selbst ausgew\u00e4hlten Tools anbieten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr <a href=\"https:\/\/tragento.com\/de\/gute-nachrichten-fur-die-tmc-branche-geschaftsreisen-fallen-weiterhin-nicht-in-den-geltungsbereich-der-neuen-richtlinie\/\" data-type=\"post\" data-id=\"8586\">TMC-Sektor<\/a> Das ist ein wichtiges Signal. KI beschr\u00e4nkt sich nicht mehr nur auf Chatbots und einfache Anfragen, sondern h\u00e4lt nach und nach Einzug in den operativen Kern des Gesch\u00e4ftsreisemanagements. Das gr\u00f6\u00dfte Potenzial liegt nicht darin, Reiseberater vollst\u00e4ndig zu ersetzen, sondern darin, manuelle Aufgaben zu eliminieren, Anfragen schneller zu bearbeiten und Dienstleistungen effizienter zu skalieren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eine st\u00e4rkere Verzahnung der Technologiepl\u00e4ne von BCD Travel und Amgine k\u00f6nnte die Einf\u00fchrung solcher L\u00f6sungen in einer gr\u00f6\u00dferen Anzahl von M\u00e4rkten beschleunigen. Au\u00dferdem wird sich zeigen, ob durch Automatisierung die Qualit\u00e4t und Kontrolle gew\u00e4hrleistet werden k\u00f6nnen, die Unternehmenskunden bei komplexeren Reisen erwarten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Strate\u0161ko ulaganje produbljuje suradnju zapo\u010detu 2025. godine. BCD sada \u017eeli Amgineovu automatizaciju pro\u0161iriti iz grupnih rezervacija na dodatne operativne procese diljem svoje globalne mre\u017ee. BCD Travel ulo\u017eio je u Amgine, tehnolo\u0161ku platformu koja koristi umjetnu inteligenciju za automatizaciju rezervacija poslovnih putovanja. Financijski detalji transakcije nisu&#8230;<\/p>","protected":false},"author":2,"featured_media":9007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_tragento_display_category":0,"footnotes":""},"categories":[126,82],"tags":[134,151,72],"class_list":["post-12038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-poslovna-putovanja","category-traveltech","tag-bcd","tag-poslovna-putovanja","tag-traveltech"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>BCD Travel ula\u017ee u Amgine za bolju automatizaciju - Tragento<\/title>\n<meta name=\"description\" content=\"BCD Travel invests in Amgine to enhance AI applications in business travel, expanding automated processes across their network.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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